Wondering if Farfetch ia a scam? You’re not alone.
Let’s take a clear and simple look at Farfetch, a popular online platform for luxury fashion. We’ll check out how it works, what makes it stand out, and most importantly, whether you can trust it for your high-end fashion purchases.
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What Is Farfetch?
Farfetch is a global fashion destination that brings high-end designer labels and luxury goods right to your fingertips. Think of it as a bridge connecting you to a world filled with exclusive fashion pieces from renowned designers and boutique labels. Whether you’re after the latest runway trends, timeless classics, or unique finds, Farfetch has it all.
What sets Farfetch apart is its focus on luxury and top-tier designer brands. You can find everything from elegant dresses and sharp suits to trendy sneakers and statement bags. Prices reflect the premium quality and designer names, so it’s the go-to for those special, splurge-worthy items rather than everyday bargains.
Is Farfetch a legitimate website
Yes, Farfetch is absolutely a legitimate website and a key player in the online luxury fashion market. Its growing popularity is clearly reflected in their impressive business results.
One of the most telling signs of Farfetch’s legitimacy is their annual sales figures, which exceed $4 billion. This level of success is a strong indicator of their authenticity and reliability. It’s a feat that simply couldn’t be achieved by a business that isn’t legitimate or one that scams its customers. Such high sales figures demonstrate trust from a large base of satisfied customers who regularly turn to Farfetch for their luxury fashion needs.
In the second quarter of 2023, they reported an increase in both the number of visitors and the range of products offered. They’ve also seen a significant jump in active users, now at 4.1 million.
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How Does Farfetch Work?
Farfetch is not its own store. Instead, it’s a marketplace that works with other stores, brands, and boutiques.
Because small luxury boutiques don’t have the recognition and marketing power that larger stores do, they often can’t reach a very large audience. Farfetch solves this problem by partnering with eligible stores and brands to handle online sales.
It takes the responsibilities of transactions, deliveries, and customer care of the small business owner’s shoulders.
Farfetch works with over 1,300 brands and stores to connect them with online customers from 190 countries.
Farfetch Pricing System
Because Farfetch isn’t its own store, it doesn’t control prices. Instead, prices depend on the particular item and brand you are choosing from and the partner boutique who is actually selling the item.
Shipping will also vary depending on your location. You will need to ensure the item is even shipped to your location, as some brands don’t ship their items to far-off regions.
Farfetch Delivery Times
Because Farfetch works with other stores and brands from around the globe, your item may take some time if it has to circle the planet to make its way to you.
They estimate the average delivery time as 2-7 days, but this can vary and they make no promises. Some discontented customers report waiting weeks or even over a month for their orders.
You may want to hedge your bets and order much earlier than you plan to need the item, in case shipping takes a while.
Returning Items to Farfetch
If you are unsatisfied with the item and wish to return it, you can do so for any reason and get a full refund (minus shipping). You can drop off the item at a shipping service, or Farfetch offers a free collection service where they’ll arrange for a courier to pick it up.
Farfetch’s return policy states that items must be returned within 14 days of receiving the package. Otherwise, you won’t be able to return it and get your money back. They recommend scheduling pickup or dropoff of your items within 7 days of receiving them, so they get back to Farfetch by the 14-day deadline.
Be very careful with the items when you receive them. Returned items must be unworn and undamaged, in their original packaging, with all tags attached.
In Farfetch’s Terms and Conditions, they say, “If an item you have ordered is not as described, is flawed or of a lower quality, you can return it to us and we will liaise with the Partner on your behalf. Once the item is received by the relevant Partner, you will receive a full refund of the defective product, or alternatively, a discount, replacement or repair for the item where possible, agreed on a case by case basis by us.”
This sounds all well and good, but we should note here that difficulty with returns is one of the more common sources of customer dissatisfaction. Some customers who were sent incorrect or defective items did struggle with customer service to get their money back.
Tips for Shopping on Farfetch
These Farfetch shopping tips will help you increase the odds of having a better experience:
- Make sure you request to sign for the delivery, so your package can’t be dropped off and taken by opportunistic porch thieves.
- Take pictures or videos to document the condition of items. For instance, take a video of you unboxing the item so you have proof that it came to you damaged.
- Arrange a return as soon as possible if the item was incorrect or defective.
- Know your legal rights if Farfetch customer service isn’t helpful.
Other Farfetch Reviews
To know if a website is good or bad, it’s best to check out what people are saying about it. So, let’s take a look at what folks are chatting about in their Farfetch reviews on places like Reddit:
- Future-Tomorrow says: Yes. FarFetch is super legit. I used to buy a ton of stuff from there a few years ago, and never had a problem.
- ItsLlama says: No worries, I’ve used Farfetch a bit to buy designer clothes since nz doesn’t have all the brands. Their sales are pretty good too, can usually scoop stone island or off-white at like 40-60% off.
- Starpunk_47 says: The site is legit. As I understand it, they list from a bunch of boutiques worldwide, so prices may vary. It’s also why there are duplicate listings with different prices. I’ve bought a few things from there and will keep doing so.
As you can see, these are all fairly positive reviews.
Is Farfetch Safe to Order From?
Absolutely, Farfetch is safe to order from. It’s a trusted site for high-end fashion, used by lots of people who enjoy buying designer clothes and accessories. You can shop there confidently!
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