While many Walmart stores are open 24 hours, returns hours are more limited.
There may be slight variations in return hours for each Walmart store. We recommend that you view the location information for a store near you using their Store Locator feature on the Walmart website or mobile app.
The following are general return hours for our stores, keeping in mind that specific hours may vary based on the location and other factors:
Monday – Friday: 7:00 AM – 11:00 PM
Saturday – Sunday: 8:00 AM – 10:00 PM
Please note that some stores may commence return hours as early as 6:00 AM, and in certain cases, return desks may close earlier, sometimes as early as 8:00 PM, especially on Sundays where many return desks tend to close by 6:00 PM.
You should always double-check the return hours for your local Walmart before making a trip, as there can be variations based on location, staffing, and other factors. You can check the specific return hours for a store near you through the Walmart website or contact the store directly for the most accurate information.
For the hours of their in-store services, such as the pharmacy, vision center, auto care center, etc., find your desired store location using the Store Locator feature and select the Store Details section. Any service with only a phone number has the same hours as the store.
Update on Holiday Returns Extension: Holiday returns are extended to Jan. 31, 2024. Most items purchased between 10/1/23—12/31/23 can be returned into the new year.
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How Walmart handles return requests
When you return an item, Walmart has a team of staff members to offer assistance at the customer service desk.
Making a return at Walmart is typically straightforward and easy to do. Most items except those with specific exclusions in the Walmart return policy can be returned within 90 days. Some items such as electronics may have shorter return windows, and periods may be extended after the busy holiday season.
Typically, a receipt is recommended for returns at Walmart. This will make your return process more smooth, and help guarantee the amount you are refunded.
If you used a credit card for your purchase, Walmart may be able to research the purchase for you. Just present the card to the customer service representative with your return.
Walmart will accept some limited returns without a receipt. To make a return or exchange at Walmart without a receipt, you will need a government-issued photo ID.
Purchase amounts less than $10 will typically be refunded in cash. For larger purchases, customers will typically receive a Walmart gift card in return (instead of cashback).
For returns made without a receipt, the amount returned may also be reduced to reflect current sale prices.
Some items cannot be returned and can only be exchanged for an exact or similar item such as air beds, wireless phones and medical equipment.
Where to return in-store and online purchases
Does it matter whether you purchased an item in-store or online when making a return at Walmart?
Yes, it does! If you purchased an item in a Walmart store, you must process the return in-store. If you purchased from Walmart.com, then you can make the return by mail or in-store.
When making a return or exchange at Walmart, be sure to include all original packaging and accessories.
Getting a Refund on a Card Purchase
When returning an item purchased with a credit card, the amount of the return is typically refunded to your card.
You may see a pending amount immediately on your banking website or app. However, it can take several business days for the funds to be returned. Purchases made online may take slightly longer.
Be sure to hold onto your return receipts until everything is processed and the funds are fully returned.
TL;DR: Return Hours at Walmart
While hours vary slightly by location, most Walmart stores offer returns during the hours their customer care desk is open.
This is usually 7 am to 11 pm, but can vary from store to store. Some hours may also be limited by available staffing during the current pandemic.
To find the return hours for Walmart at the retail locations near you, check with your local Walmart location. You can also learn more about making returns at Walmart online at Walmart.com.
Next, learn whether you can add money to CashApp at Walmart.
Kim Ritter is a frugal living expert, blogger and mom of two from small-town Iowa. What began as an effort to help her family save a few dollars a month has now transformed into a full-time passion to help other parents money. Visit her online at twokidsandacoupon.com and follow her on Twitter at @2kidsandacoupon for more ways your family can have fun on a budget. She’s a regular guest on the TV show ‘Hello Iowa’ on WHO 13, a leading television station in Des Moines, Iowa, where she appears as a money-saving expert.